Help & FAQs
Solving Your Doubts, One Question at a Time
Question and Answer
What products does TableTop offer?
What products does TableTop offer?
TableTop provides a wide range of housewares, kitchenware, hardware, and home essentials. We also carry a selection of Judaica and holiday-related items.
How do I place an order?
How do I place an order?
You can browse our product categories, add items to your cart, and proceed to checkout for a seamless purchasing experience.
1. What payment methods do you accept?
1. What payment methods do you accept?
We accept all major credit cards, PayPal, and QuickPay. For your convenience, you can also pay using gift cards or store credit.
Do you offer same-day delivery?
Do you offer same-day delivery?
Yes, same-day delivery is available in select areas. Please check at checkout if your location qualifies.
Do you provide free toiveling services?
Do you provide free toiveling services?
Yes, TableTop offers free toiveling services for all applicable kitchenware. Simply indicate your preference during checkout.
How long will it take to receive my refund?
How long will it take to receive my refund?
Refunds are processed within 7 days from when we receive the item(s).
How do I track my order?
How do I track my order?
Once your order has shipped, you will receive an email with a tracking number. You can use this to track your order’s status online
Can I return or exchange an item?
Can I return or exchange an item?
Yes, we accept returns and exchanges within 30 days of purchase. Items must be in their original packaging and unused. For more details, please visit our Returns & Exchanges page.
Do you offer gift cards?
Do you offer gift cards?
Yes, we offer both physical and digital gift cards. These make the perfect gift for any occasion and can be redeemed online or in-store.
What is your shipping policy?
What is your shipping policy?
We offer free shipping on orders over 150 USD. Standard shipping times vary based on location, and expedited options are available at checkout.
How can I contact customer support?
How can I contact customer support?
You can reach our customer support team via email at info@tabletopusa.com, phone at 718-871-6637 , or through our live chat option on the website.
How do I redeem a discount code?
How do I redeem a discount code?
You can apply your discount code at checkout in the "Discount Code" field. Please ensure the code is valid before applying.
Are there any ongoing promotions?
Are there any ongoing promotions?
Yes, we regularly offer promotions and discounts. Sign up for our newsletter to stay updated on the latest offers
Can I modify or cancel my order
Can I modify or cancel my order
Orders can be modified or canceled within 1 hour of placing them. Please contact our support team immediately if you need to make changes.
What are the benefits of signing up for your loyalty program?
What are the benefits of signing up for your loyalty program?
By joining our loyalty program, you’ll earn points on every purchase, which can be redeemed for discounts and exclusive offers.
How do I create an account?
How do I create an account?
You can create an account by clicking on the "Sign In" button at the top of the page and selecting "Create Account." Fill in your details, and you’ll be all set!
Can I request a product that’s not available on the site?
Can I request a product that’s not available on the site?
If you're looking for a specific product that’s not listed, feel free to contact us, and we’ll do our best to source it for you.
What are your store hours?
What are your store hours?
Our physical store is open Sun – Thu 10:00 AM – 7:00 PM, Fri 9:30 AM – 2:00 PM, Sat – day-off. Our online store is open 24/7 for your convenience
Do you offer special discounts for bulk orders?
Do you offer special discounts for bulk orders?
Do you offer special discounts for bulk orders
Contact Us
Please visit our help pages for answers to some of the most commonly asked questions.
